Support

Depths: Couples Support

Have a question or ran into an issue? We're here to help.

What is Depths: Couples for?

Depths: Couples is a conversation companion — it surfaces prompts meant for partners to answer together. Use it on date nights, during check-ins, or whenever you want to connect with more intention.

Does the app need an internet connection?

For normal use, Depths: Couples is designed to work fully on your device without accounts or cloud features. You should not need a network connection to browse prompts and run a session.

Is my data collected?

No personal data is collected by us for advertising or analytics. Anything you enter during a session stays on your device. See our Privacy Policy for full details.

The app crashed or something looks wrong — what should I do?

Try force-quitting the app and opening it again. If the problem continues, update to the latest iOS version and check the App Store for an app update. Still stuck? Email us (below) with what you were doing when it happened.

How do I report a bug or contact support?

Email support@oxlg.com with a short description of what happened, your device model, and the iOS version if you have it handy. Screenshots help a lot.

Still need help?

We read every message. Response times may vary.

support@oxlg.com